Thank you Josh for giving us the opportunity to earn your business!

Thank you Scott for your business

"Requested same salesman"

I loved my 2011 Sonata dn so far, love my new 2013 Veloster.  I returned to the same dealership and requested my previous salesman because of the grea... more

"Requested same salesman"

I loved my 2011 Sonata dn so far, love my new 2013 Veloster.  I returned to the same dealership and requested my previous salesman because of the great service I had also recieved with my previous lease experience.

April 16, 2013

"Warm Experience"

My 2011 FMC Terrain was in for recall and our visit was a warm experience.  Even though I live in Muskegon I feel better about taking it back to El... more

"Warm Experience"

My 2011 FMC Terrain was in for recall and our visit was a warm experience.  Even though I live in Muskegon I feel better about taking it back to Elhart when it comes ro recalls and engine ajustments.  Elhart from past experiences has provided me with this sense of security.  I like receiving a auto wash it adds to the way I feel about you!

April 12, 2013

"Recall"

I brought in my Vibe for a recall on the power window.  I was able to drop it off the night before.  I added an oil change to the recall. By noon the ... more

"Recall"

I brought in my Vibe for a recall on the power window.  I was able to drop it off the night before.  I added an oil change to the recall. By noon the next day all was finished, the car was washed and I am happy!

April 19, 2013

"Happy to see me"

John in your service deparment was great as always.  Mechanics do a good job.  Doug my salesperson is always happy to see me.  Just a good bunch of... more

"Happy to see me"

John in your service deparment was great as always.  Mechanics do a good job.  Doug my salesperson is always happy to see me.  Just a good bunch of people at Elhart.

April 19, 2013

Mr. Rogers

"Bonus"

Oil change and tire rotate was a little more $ than coupon due to extra quart and fees.  Mat washing and car was was an off-setting bonus though :) more

"Bonus"

Oil change and tire rotate was a little more $ than coupon due to extra quart and fees.  Mat washing and car was was an off-setting bonus though :)

April 13, 2013

"Very Helpful"

Trevor is a great sales person and was very helpful. Thanks again!

April 17, 2013

"Rental"

I appreciate the good work and help with the rental.

April 22, 2013

"No need to look elsewhere"

My wife and I were in the market for a third row SUV and decided to test drive the GMA Acadia.  We were impressed by the quality and price point of... more

"No need to look elsewhere"

My wife and I were in the market for a third row SUV and decided to test drive the GMA Acadia.  We were impressed by the quality and price point of the vehicle and decided to purchase without looking elsewere.  The staff was fantastic.  Our sales rep, Trevor was friendly, helpful and knowledgeable.  Thank you for a great experience.

April 12, 2013

"Ride to work"

I brought my GMC Envoy to Elhart to fix a leaking tire, check out a stability track warning light and perform an oil change.  Dropping off the vehi... more

"Ride to work"

I brought my GMC Envoy to Elhart to fix a leaking tire, check out a stability track warning light and perform an oil change.  Dropping off the vehicle was fast and efficient and I appreciated the ride to work.  Elhart was not able to fix the leaking tire because there was a nail near the sidewall and difficult to plug.  I was promptly picked up at the end of the day, quickly paid for my services and was on my way.  All Elhart personanel were extremely friendly.

April 20, 2013

"They really seem to care about their customers"

I was overdue for an oil change and received a (helpful) reminder card in the mail too.  I have been out of town, on granny "babby call" and was only ... more

"They really seem to care about their customers"

I was overdue for an oil change and received a (helpful) reminder card in the mail too.  I have been out of town, on granny "babby call" and was only home for a short weekend., but i was planning on bringing in my Bonneville 2002 for an oil change that very Monday morning.  Well, as fate would have it, my oil engine light came on at 11:00am Saturday morning!  The engine light made me too anxious to wait till Monday (after all, it was my baby call duties that stressed me out).  The service attendant squeezed my into a tight Saturday morning schedule! Whew, was i relieved..I know it was only an oil change, but it meant so much to this granny-to-be, as I am good to go!  I love Elhart Service and their people!  They really seem to care about their customers, especially us single women!  They have taken excellent care of me and my Bonneville for thirteen years! My car is in great condition too!

April 14, 2013

Carlos

"I was delighted"

The insurance agent recommended Elhart Collision.  The vehicle was ready on time, but I wasn't informed until late in the day.  I picked the vehicle u... more

"I was delighted"

The insurance agent recommended Elhart Collision.  The vehicle was ready on time, but I wasn't informed until late in the day.  I picked the vehicle up on Saturday.  I was not charged for the loaner vehicle.  My husband and I had made arrangements to pick up and drop off the vehicle.  We both felt the personnel did an excellent job.  I was delighted with this business and appreciated the customer service.

April 10, 2013

"Good relationship"

This is our first Hyundai and after nearly 2 weeks we like it very much.  Elhart, our salesman and the woman in the finance office made this a great e... more

"Good relationship"

This is our first Hyundai and after nearly 2 weeks we like it very much.  Elhart, our salesman and the woman in the finance office made this a great experience and we look forward to a good relationship with them and our new car. 

April 8, 2013

"Very detailed"

Thank you!  I have had a very pleasing experience of purchasing a Hyundia Veloster from Elhart.  Joel is an awesome car salesman.  Joel was very de... more

"Very detailed"

Thank you!  I have had a very pleasing experience of purchasing a Hyundia Veloster from Elhart.  Joel is an awesome car salesman.  Joel was very detailed and explained the Veloster well.  I appreciated that Joel walked me around the dealership and introduced me to the service department.  I believe that Joel has the ability to be one of your best salesman.

April 8, 2013

"Repeat customer"

I am a repeat customer at this shop.  Elhart Collision is the main place my business takes all their vehicles and as far as we're concerned, they do a... more

"Repeat customer"

I am a repeat customer at this shop.  Elhart Collision is the main place my business takes all their vehicles and as far as we're concerned, they do a good job.

April 6, 2013

"Greeted by name"

The entire staff was friendly and willing to step in to help if my salesman Joel wasn't available.  From start to finish, I felt no pressure to buy an... more

"Greeted by name"

The entire staff was friendly and willing to step in to help if my salesman Joel wasn't available.  From start to finish, I felt no pressure to buy and most importantly, I was always greeted by name when I walked in the Dealership.

April 5, 2013

"Worth the drive"

We just want to thank everyone on the staff at Elhart NIssan for making the purchase of our new vehicles a smooth and enjoyable endeavor.  Now that we... more

"Worth the drive"

We just want to thank everyone on the staff at Elhart NIssan for making the purchase of our new vehicles a smooth and enjoyable endeavor.  Now that we have two NV's, a Frontier and an Altima I think it's safe to say Nissan is making the cars and trucks that fit out needs.  When you couple that with the high level of service we experience from your sales, service and finance people it makes a winning combination.  It's well worth the drive out of Grand Rapids when you know you will be treated right so as long as Nissan keeps making great vehicles, we know the best place to buy them!

April 4, 2013

"Schedule service online"

Just had an oil change done but a great service experiance.  Quick and easy dropoff.  Friendly and polite staff.  Easy to schedule service online.

April 3, 2013

"Kept informed"

Great efficient service- kept informed while service underway.  Pleasant experience.

March 30, 2013

"Preformed as promised"

Recall service on 2007 Chevy Trailblazer.  Work was performed as promised.  I was very happy to see dirty vehicle came back clean!

March 30, 2013

"Nice job"

The dealership I bought my car from recommended Elhart Collision Center.  They did a pretty nice job and they cleaned the vehicle very well.  I am sat... more

"Nice job"

The dealership I bought my car from recommended Elhart Collision Center.  They did a pretty nice job and they cleaned the vehicle very well.  I am satisfied with the way I was treated.

March 28, 2013

"Straight forward"

Trevor is the most straight forward, honest, down to earth salesman I have ever worked with.  Service department is second to none.

March 27, 2013

"Computer update"

Stopped in for a computer update.  Was greeted by the manager Matt Lee that I have know for some time.  Was in and out in 30 minutes or so.  Got th... more

"Computer update"

Stopped in for a computer update.  Was greeted by the manager Matt Lee that I have know for some time.  Was in and out in 30 minutes or so.  Got the free car wash of course!

March 27, 2013

"For providing a work area"

Thnak for providing a work area!  I was able to continue working while the work was done on my car.  Very helpful to self employed customer.... more

"For providing a work area"

Thnak for providing a work area!  I was able to continue working while the work was done on my car.  Very helpful to self employed customer.

March 27, 2013

"I still rememebr the service"

I just wanted to let you know that I really appreciate the service that your company gives.  When it comes to service and sales you are number 1.... more

"I still rememebr the service"

I just wanted to let you know that I really appreciate the service that your company gives.  When it comes to service and sales you are number 1.  I have not purchased a vehicle in a while, but I still rememeber the service I received when I bought my vehicle.  I had credit problems, but the payment was "very" reasonable and affordable.  Finance was the best, worked with me as if credit had not been an issue.  That is great, in a time when one feels as if service has gone out of the window.  Working in the service industry for over 15 years causes me to expect service excellence your company is an example of great service.  Recently I had friend who neede a car I referred her to your dealership.  She let me know that she really appreciated how she was treated.  I have referred everyone I know to you and every time I see the Elhart symbol on the back of the car I smile and say I like that company.  Integrity goes a long way.  Thank you.

March 25, 2013

"Exact vehicle"

I purchased a 2013 GMC Terrain.  My experience was 100% positive.  Doug put me in the exact vehicle that I was looking for and made the proc... more

"Exact vehicle"

I purchased a 2013 GMC Terrain.  My experience was 100% positive.  Doug put me in the exact vehicle that I was looking for and made the process effortless.

March 23, 2013

"Efficient and cheerfully done"

I brought my 2012 Acadia in for oil change and also has a flat tire with a puncture from a large piece of meatl.  They not only did the service a... more

"Efficient and cheerfully done"

I brought my 2012 Acadia in for oil change and also has a flat tire with a puncture from a large piece of meatl.  They not only did the service and put on a new tire but washed the car!  As usual the service was efficient and cheerfully done but the extra was appreciated.  Thank you.

March 20, 2013

"Knoweldgeable and kind"

We had a warrantly issue with our 2012 Acadia.  Elhart was not able to fix it that day but gave us a truck to drive at no charge.  The st... more

"Knoweldgeable and kind"

We had a warrantly issue with our 2012 Acadia.  Elhart was not able to fix it that day but gave us a truck to drive at no charge.  The staff at Elhart were all knowledgeable and kind to all of us.

March 20, 2013

"The third vechile"

This is the third vehicle that we have bought from Skye and he has been great to work with every time.  We have shopped around for our vehicles a... more

"The third vechile"

This is the third vehicle that we have bought from Skye and he has been great to work with every time.  We have shopped around for our vehicles at many different places, but in the end we always end up back at Elhart primarily because we know Skye will get us a fair price, treat us well, and make sure that things go smoothly before and after the purchase.  Your service staff is also a huge part of our repeat business, so please lat all the people involved that they are doing a greaat job.

March 20, 2013

"Very patient"

We puechased a 2013 Acadia Denali.  We worked with Skye and Robert and could not have been more pleased with their help.  They did not put pressure on... more

"Very patient"

We puechased a 2013 Acadia Denali.  We worked with Skye and Robert and could not have been more pleased with their help.  They did not put pressure on us to buy a particular automobile but gently led us in the direction we needed to go to make a decision.  They answered all our questions and were very patient as we were quite indecisive about what we wanted.  We drove several cars and came back a couple of times before making a decision.  We visited five other dealerships and this was by far our best experience.

March 19, 2013

"Bumper to bumper extended warranty"

Jon in GMC Service and Trevor in GMC Sales talked with me about the rear window defroster and Trevor suggested that John call GMC about the rear windo... more

"Bumper to bumper extended warranty"

Jon in GMC Service and Trevor in GMC Sales talked with me about the rear window defroster and Trevor suggested that John call GMC about the rear window replacement.  I had purchased the GMC Acadia Denali new in 2011 and it was just out of warranty; however, had purchased a full bumper to bumper extended warranty.  Jon came back with GMC offering to replace the rear window under warranty at their cost of $500.00 if I would pay the $100.00 installation.  This worked out excellent and for the installation I was provided a loaner vehicle to use to get to work.  Great job by, Jon, Trevor and Priscilla coordinating everything.  Great to be associated with such customer serviced Elhart employees.

March 16, 2013

"Great service team"

I called at noon on the day I needed something taken care on my 2012 Acadia Denali.  The staff was able to fit me in that afternoon and took care... more

"Great service team"

I called at noon on the day I needed something taken care on my 2012 Acadia Denali.  The staff was able to fit me in that afternoon and took care of the problem and assisted me in getting a couple other routine items caught up on manintainence schedule.  Great service team and a great dealership.

March 15, 2013

"They always listen to my problem completely"

I have serviced my vehicles at Elhart ever since relocating to West Michigan in 2006.  Your service department has always impressed me.  It is very im... more

"They always listen to my problem completely"

I have serviced my vehicles at Elhart ever since relocating to West Michigan in 2006.  Your service department has always impressed me.  It is very important to have trust in those that work on or diagnose my vehicle.  I am always greeted and treated with courtesy, respect, and a smile!  This is what keeps me coming back...they always listen to my problem completely without ever cutting me off mid sentence, even if they already know the problem that I am referencing.  They are always helpful and understanding to obtain exactly what I need and when I need it...a loaner vehicle for example.  I have four children and I cannot take a small car to drive while my larger vehicle is being serviced.  This has NEVER been an issue at Elhart.  I say what I need and I get it.  Shuttle service, loaner vehicle, same day appointment, I have never had a bad experience with your service department!  I am thankful to have a dealership I can trust!  My patronage will continue with Elhart in the future with no question...hands down Elhart is the best!! Thank you for everything!!!

March 13, 2013

"Never been serviced anywhere else"

Brought in a 1993 GMC Sierra 4x4 extended cab pick up for routine work.  I bought this truck from Elhart new and it has never been serviced anywhere e... more

"Never been serviced anywhere else"

Brought in a 1993 GMC Sierra 4x4 extended cab pick up for routine work.  I bought this truck from Elhart new and it has never been serviced anywhere else.

March 14.2013

"He even called me from the hospital"

I only marked one "no" regarding follow up contact with me after the sale of the vehicle.  This is likely due to my salesperson having a baby the... more

"He even called me from the hospital"

I only marked one "no" regarding follow up contact with me after the sale of the vehicle.  This is likely due to my salesperson having a baby the day after I took possession of my vehicle.  I am extremely happy with my saleperson (Skye) and believe he went above and beyond to get me into Hyundai.  I had put a deposit on a vehicle but was actively pricing competitors' vehicles at other dealerships.  Skye continued to follow up with me months after our initial contact making me aware of special deals or financing.  He was not pushy or overbearing but came across instead as caring and passionate about finding me the right deal to get me into Hyundai.  Ultimately his persistence resulted in communicating a promotion I couldn't refuse.  I am extremely satisfied with my purchase and with the way Skye and Elhart handled their interactions with me.  He even called me from the hospital on the day his wife was supposed to have the baby to make sure I knew who was giong to help me with final paperwork to complete the lease.

March 13, 2013

"Appreciated her willingness to help"

I had a Nissan Altima delivered to my door yesterday as a replacement for my higher mileage Malibu.  The car had been in storage after a rep was displ... more

"Appreciated her willingness to help"

I had a Nissan Altima delivered to my door yesterday as a replacement for my higher mileage Malibu.  The car had been in storage after a rep was displaced, so Amerifleet had an oil change and tire rotation preformed prior to drop off.  Unfortunately, the oil shop didn't rest my dials so I spent the better of my day driving to Cadillac and back tinkering with my dials-but with no success.  I made a quick stop into your dealership, walked into the service department, and was kindly greeted immediately, by Heather, who jumped out of her chair and proceeded to my car where she showed me how to reset everything-even the "it is cold outside"!  I really appreciated her willingess to help and to do it so quickly.  You have definitely instilled a great sense of pride and ownership in your employees.

March 12, 2013

"Answered my infinite amount of questions"

This is my third Hyundai and I continue to be impressed!!  But the service I received at Elhart went above and beyond my expecations!!  My s... more

"Answered my infinite amount of questions"

This is my third Hyundai and I continue to be impressed!!  But the service I received at Elhart went above and beyond my expecations!!  My salesperson, Dave Umlor, made buying this car so easy!!!  I never knew buying a car could actually be fun!!  He went out his way to find me the exact Tucson that I was looking for!  He stayed in touch throughout the entire process and was able to answer my infinite amount of questions.  His customer service was outstanding!  I also has a great experience signing all of the paperwork.  That part is usually the worst, but Caryn Knapp even made that fun.  I will definitely be bringing my car to Elhart for all my service as well as taking advantage of the car washes you offer.  That is a GREAT bonus!  I can't thank you enough for my beautiful new Tucson!  I will obviously recommend your dealership and Dave Umlor to anyone looking for a new car with excellent service.

March 6, 2013

"Over the warranty miles"

Tire rotation, all of that went well.  Checking to see if the rear defrost window will be covered under warranty.  Did not snow last year... more

"Over the warranty miles"

Tire rotation, all of that went well.  Checking to see if the rear defrost window will be covered under warranty.  Did not snow last year so did not have an opportunity to check this out until January when it snowed this year...one wire broken and service manager stated the vehicle is just over the warrantly miles.  Believe that everything should be checked to ensure proper operation each time the vehicle comes in for service when under warranty and not just leave this up to the owner.  Service manager was very polite and curteous.

February 23, 2013

"Big help with all of the tech."

You're doing great!  Dustin did a great job and I am expecting to pick up my 2012 LEAF (Lease) tomorrow evening.  Dustin is planning on goin... more

"Big help with all of the tech."

You're doing great!  Dustin did a great job and I am expecting to pick up my 2012 LEAF (Lease) tomorrow evening.  Dustin is planning on going over all of the LEAF's content with me, which will be a big help with all of the tech. in this car.

March 6, 2013

"Extremely personable"

We purchased a GMC Acadia Denali.  Our salesman, Trevor Onken, was the best.  He was extremely personable, helpful and knowledgeable, as wer... more

"Extremely personable"

We purchased a GMC Acadia Denali.  Our salesman, Trevor Onken, was the best.  He was extremely personable, helpful and knowledgeable, as were the rest of the staff.  We couldn't have been more please!

February 21, 2013

"I consider you my go to team for all my needs"

2009 Acadia oil change, tire rotation, replaced the dash compartment (door no longer opened) and bounus car wash!  Always happy with the service depar... more

"I consider you my go to team for all my needs"

2009 Acadia oil change, tire rotation, replaced the dash compartment (door no longer opened) and bounus car wash!  Always happy with the service department.  Very curtious and always ready to hear how my vehicle is performing.  I bought my Acadia new from Elhart and have only had service done through you so I consider you my go to team for all my needs.  Thanks.

March 5, 2013

"They waited"

I had a trade in of a 2009 Mazda 6, and I got a 2010 GMC Terrain.  Andrew was a great salesman.  Both him and Caryn in finance waited for my final say... more

"They waited"

I had a trade in of a 2009 Mazda 6, and I got a 2010 GMC Terrain.  Andrew was a great salesman.  Both him and Caryn in finance waited for my final say on the sale for hours.  I just was on a flip a coin.  But they waited to see what was going to be my final say.  I really love the vehicle that I have gotten.  They had both gave me great information that was good for me to understand about the Terrain.  Thanks to both of you for all your help.

February 20, 2013

"Discuss the extended warranty"

Recently our check engine light came on in our '06 Torrent and the following day the car was difficult to start and when it did it would stall.  We ha... more

"Discuss the extended warranty"

Recently our check engine light came on in our '06 Torrent and the following day the car was difficult to start and when it did it would stall.  We had to have it towed in and after a thorough diagnostic evaluation the technician found we needed a new fuel pump.  We were able to pick it up the next day, but the best news is that because we had purchased an extended warranty the only charge to us was $100, versus $945.  So we recommend you see your salesperson at Elhart to discuss the extended warranty and its benefits and to trust your car to the experts at Elhart.  Thank you Chrissy!

March 2, 2013

"Good selection"

We purchased a 2012 GMC Acadia.  The dealership had a good selection to choose from.  The dealership had excellent service the staff was friendly and ... more

"Good selection"

We purchased a 2012 GMC Acadia.  The dealership had a good selection to choose from.  The dealership had excellent service the staff was friendly and answered all of our questions.  We highly recommend everyone to visit Elhart!

February 19, 2013

"THANK YOU Brandon and Tanya"

For our Elhart Nissan Team, March 5, 2013

"The testimonial was for our GMC service team!"

THANK YOU RICHARD!

"When there was a delay"

Tony from the Collison Center was on the ball and excellent.  When there was a delay, he called so I was not concerned.  Priscilla was nice and knowle... more

"When there was a delay"

Tony from the Collison Center was on the ball and excellent.  When there was a delay, he called so I was not concerned.  Priscilla was nice and knowledgeable.

February 17, 2013